Faq

Medrent offers a wide range of home healthcare equipment on rent including hospital beds, oxygen concentrators, BiPAP and CPAP machines, wheelchairs, walkers, commode chairs, suction machines, nebulisers, 5 para monitors, cardiac tables, ventilators, and ICU beds.

Browse and select equipment on medrent.in, add it to your cart, choose your rental duration, and complete checkout. Our team will deliver, install, and demonstrate the equipment at your home — typically within 24 hours of order placement.

Yes. Medrent provides doorstep delivery, installation, and a usage demonstration for all rented medical equipment. Our trained technicians ensure you and your caregiver are comfortable operating the equipment before they leave.

A prescription is recommended for clinical equipment such as oxygen concentrators, ventilators, and BiPAP machines. It is not mandatory for mobility aids like wheelchairs and walkers. Our team can guide you on what documentation is needed for your specific equipment.

Yes. All Medrent equipment is thoroughly sanitised, tested, and quality-checked before every rental to ensure it is safe, hygienic, and fully functional. We follow strict medical-grade cleaning protocols.

Medrent customer support is available 24/7. You can reach us at 9818601212 or 9899334861, or email info@medrent.in for any queries related to orders, equipment, or your subscription.

The Medrent Wellness Plan is an annual subscription that gives you access to medical equipment rentals with 90 days free usage, priority delivery, and discounted rental rates. Plans start from ₹11,000 per year for individuals.

Medrent offers three plans: Basic Plan at ₹11,000 per year (covers 1 person), Basic Family Plan at ₹20,000 per year (covers up to 6 family members), and Premium Family Plan at ₹75,000 per year (covers up to 6 members with ICU equipment including ventilators and electric wheelchairs).

The Basic Plan (₹11,000/year) includes access to medical bed, BiPAP/CPAP machine, oxygen concentrator, walker, wheelchair, commode chair, suction machine, nebuliser, 5 para monitor, and cardiac table rentals with 90 days free usage.

Yes. The first-year Wellness Plan includes a mandatory 3-month (90-day) cooling period before equipment can be rented under the plan benefits. This applies only in the first year of subscription.

Medrent accepts UPI, credit cards, debit cards, and net banking through Razorpay. You can also call us at 9818601212 to arrange payment for rentals or subscriptions.

Yes. You can extend your rental at any time by contacting our team at 9818601212. We will arrange the extension with no gap in equipment availability and provide updated pricing for the additional period.

Please notify Medrent immediately at 9818601212 if equipment is damaged. A damage assessment will be conducted. Normal wear and tear is covered, but damage caused by misuse or negligence may incur charges as per our rental agreement.

Yes. You can request an equipment upgrade or swap during your rental. Our team will coordinate the exchange at your home with minimal disruption, ensuring you always have the right equipment for your needs.

Yes. Medrent offers special rates for hospitals, nursing homes, care facilities, rehabilitation centres, and corporate wellness programs. Contact us at 9818601212 or info@medrent.in for customised quotes.

Medrent offers flexible rental periods starting from daily, weekly, and monthly options depending on the equipment type. Contact our team at 9818601212 for specific rates and minimum period requirements for each item.

Our delivery team will assemble, install, and demonstrate the hospital bed at your home. They will show you how to adjust height, backrest, and footrest positions, and ensure you and your caregiver are confident before leaving.

Place the oxygen concentrator in a well-ventilated area, away from walls and flammable materials. Set the prescribed oxygen flow rate as directed by your doctor. Never smoke near the device. Medrent technicians demonstrate full operation on delivery.

Basic external surfaces can be wiped with a clean, damp cloth. Do not use harsh chemicals, alcohol, or submerge electrical components in water. For thorough cleaning of filters, masks, or tubes, contact Medrent at 9818601212 for guidance specific to your equipment.

Contact Medrent immediately at 9818601212 or 9899334861. We provide 24/7 technical support. Do not attempt to repair the equipment yourself. We will troubleshoot remotely or arrange a replacement or technician visit as quickly as possible.

Contact Medrent to schedule a pickup at your convenience. Our team will collect the equipment from your home, inspect, and clean it. If you paid a security deposit, it will be refunded within 5–7 business days after the inspection is complete.

Medrent serves patients recovering from surgery, elderly individuals needing home care, people managing chronic illnesses, and families preparing for medical emergencies — offering a cost-effective alternative to purchasing expensive equipment outright.

Renting is far more cost-effective for short to medium-term needs. It eliminates maintenance costs, ensures well-maintained and regularly serviced equipment, and avoids the challenge of selling or storing equipment when no longer needed.

Medrent has been providing medical equipment rental services for over 25 years, making it one of India's most trusted and experienced home healthcare equipment rental companies.

Medrent primarily serves Delhi NCR and surrounding regions. For deliveries to other cities, please contact us at 9818601212 to confirm availability and delivery timelines in your area.

Yes, in many cases you can convert your rental to a purchase. Please contact our sales team at 9818601212 or info@medrent.in to discuss purchase options for the equipment you are currently renting.